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Activating your QR web page

← Digital Labelling
IMPORTANT - Read first before starting: In the current SAM, it can take up to 24 hrs for the system to "recognise" a QR code box has been ticked and the data be migrated to the QR website. Please contact support@sam.org.aua if you need this expediated or your QR page is not loading after 24hrs. This will be improved in the new SAM rebuild.

If you have previously checked the QR code box and you make any changes to the content to be displayed on your QR code page, SAM Tech Support needs to update the database. Contact support@sam.org.au and provide a list of the products or categories you need updated.

To minimize/avoid having to rely on SAM Tech Support, a new "QR web preview" report has been added so that you can proof read your QR pages before being added to the database. Follow the steps below to most efficiently add a new QR Code to a new product.

  1. Add a new product. Go to Catalogue > Add Product and catalogue the artwork as per usual
  2. Edit all details and ensure they are accurate. Do not tick the QR Code checkbox.
  3. Save the product.
  4. Preview your product as it will be viewed on the QR website by clicking on QR web preview in the Reports list to the right of the page.
  5. Ensure that all details are correct and display how you would like them to.
    • If you need to edit, repeat steps 2 to 5 or
    • If you are confident, continue to step 6
  6. Locate the QR Code checkbox and tick it to turn it on.
  7. If you are using Barcodes on labels – make sure Tagged is ticked
  8. Save

It will take several hours for your QR code to now display on the live website. If it hasn't after 24 hours, please contact SAM Tech Support. support@sam.org.au


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