Skip to content

All articles

← Knowledge Base

  1. "SPF fail - not authorized" when sending email from SAM

  2. Accounts General & Category help

  3. Activating your QR web page

  4. Add Artist Exhibitions from Consignment

  5. Add Artwork & Advances help

  6. Add Artwork Editions

  7. Add Artwork help

  8. Add Collaboration

  9. Add prints/editions

  10. Add QR code to a Product

  11. Add QR code to an Artwork

  12. Add QR code to an Artwork when cataloguing (alternative option for advanced users)

  13. Adding Documents to Artist information

  14. Adding Documents to Artwork information

  15. Adding Edition that is a Collaboration

  16. Adding Videos & External Reports for Artists

  17. Adding Videos to Artwork Information

  18. Admin & Password help

  19. Art Centre help

  20. Art Centre Tracking Tool

  21. Artist Accounts help

  22. Artists History - Exhibitions Collection - help

  23. Artists Information help

  24. Artwork Images

  25. Artwork Information help

  26. Artwork Promotion help

  27. Artwork Sizes help

  28. Can you let me know if there is a security setting for a login that is 'read only'

  29. Changing Security Roles for access

  30. Clan help

  31. Collection help

  32. Collection Search

  33. Consignments help

  34. Credit Memo help

  35. Customers & Supplier help

  36. Edition bulk editing and deleting

  37. Email Subject Builder

  38. Export help

  39. FAQ

  40. GST Free Category - Donation

  41. How do I change the catalogue number?

  42. How do I open multiple windows?

  43. How do I open pages in more than one tab?

  44. How to add a purchase order to the artist account

  45. How to add items to Country, Mother Country, Father Country, Birth Place and Outstation?

  46. How to add new items to language, skin, medium and community

  47. How to add Skin, Language and Exhibition details to artist profile (Biography)

  48. How to change a purchased work to artist stock

  49. How to change the art centre commission for a category

  50. How to complete a purchase order

  51. How to delete / cancel / edit an exported Invoice

  52. How to delete a staff account?

  53. How to pay advances to the artist account

  54. How to pay an artist for non-catalogued works?

  55. How to pay copyright / royalties to an artist

  56. How to search for a promotion?

  57. How to send Artwork Promotion to customers

  58. I can’t delete an artwork

  59. I can’t login to SAM

  60. Image and Document upload sizes

  61. Labels, Barcodes and Scanners

  62. Locations (Artists Countries) help

  63. Merge an Artist Commission Product

  64. New staff login

  65. Non SAM Gallery Settings help

  66. Onboarding to new SAM: Checklist

  67. Open Help -Knowledge Base - in another window

  68. Overview, requirements and updates help

  69. Price Manager help

  70. Printing Artwork Labels

  71. Printing Product labels

  72. Products help

  73. Remove GST from Sales (Overseas costumers)

  74. Report viewer help

  75. Reports help

  76. Sale Factors help

  77. Sales (Invoices) help

  78. Sales (Lay-bys) help

  79. Sales (Receipts) help

  80. SAM API version 2

  81. SAM Learning Portal

  82. SAM Learning Portal

  83. Savings Accounts help

  84. Search help

  85. Search reports help

  86. Setting up/editing your QR code page

  87. Shipping details on Sales - help

  88. Shopping Cart help

  89. Staff help

  90. Stocktakes help

  91. Stories help

  92. Training Videos

  93. Turn a Consignment into a Sale

  94. Uploading images stopped working

  95. Web Categories help

  96. Webhooks

  97. When the database doesn't load correctly

  98. Why is there no GST in Invoices and Receipts?

Feedback and Knowledge Base

(thinking…)