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← Knowledge Base

  1. "SPF fail - not authorized" when sending email from SAM

  2. Accounts General & Category help

  3. Activating your QR web page

  4. Add Artist Exhibitions from Consignment

  5. Add Artwork & Advances help

  6. Add Artwork Editions

  7. Add Artwork help

  8. Add Collaboration

  9. Add prints/editions

  10. Add QR code to a Product

  11. Add QR code to an Artwork

  12. Add QR code to an Artwork when cataloguing (alternative option for advanced users)

  13. Adding Documents to Artist information

  14. Adding Documents to Artwork information

  15. Adding Edition that is a Collaboration

  16. Adding Videos & External Reports for Artists

  17. Adding Videos to Artwork Information

  18. Admin & Password help

  19. API v3 For Art Centres

  20. API v3 For Web Developers

  21. Art Centre help

  22. Art Centre Tracking Tool

  23. Artist Accounts help

  24. Artists History - Exhibitions Collection - help

  25. Artists Information help

  26. Artwork Images

  27. Artwork Information help

  28. Artwork Promotion help

  29. Artwork Sizes help

  30. Can you let me know if there is a security setting for a login that is 'read only'

  31. Changing Security Roles for access

  32. Clan help

  33. Collection help

  34. Collection Search

  35. Consignments help

  36. Credit Memo help

  37. Customers & Supplier help

  38. Data Cleaning

  39. Digital Labelling Equipment Factsheet

  40. Edition bulk editing and deleting

  41. Email Subject Builder

  42. Export help

  43. FAQ

  44. GST Free Category - Donation

  45. How do I change the catalogue number?

  46. How do I open multiple windows?

  47. How do I open pages in more than one tab?

  48. How to add a purchase order to the artist account

  49. How to add items to Country, Mother Country, Father Country, Birth Place and Outstation?

  50. How to add new items to language, skin, medium and community

  51. How to add Skin, Language and Exhibition details to artist profile (Biography)

  52. How to change a purchased work to artist stock

  53. How to change the art centre commission for a category

  54. How to complete a purchase order

  55. How to delete / cancel / edit an exported Invoice

  56. How to delete a staff account?

  57. How to pay advances to the artist account

  58. How to pay an artist for non-catalogued works?

  59. How to pay copyright / royalties to an artist

  60. How to search for a promotion?

  61. How to send Artwork Promotion to customers

  62. I can’t delete an artwork

  63. I can’t login to SAM

  64. Image and Document upload sizes

  65. Labels, Barcodes and Scanners

  66. Locations (Artists Countries) help

  67. Merge an Artist Commission Product

  68. Merge duplicate Artists

  69. New staff login

  70. Non SAM Gallery Settings help

  71. Onboarding to new SAM

  72. Open Help -Knowledge Base - in another window

  73. Overview, requirements and updates help

  74. Price Manager help

  75. Printing Artwork Labels

  76. Printing Product labels

  77. Products help

  78. Remove GST from Sales (Overseas costumers)

  79. Report viewer help

  80. Reports help

  81. Sale Factors help

  82. Sales (Invoices) help

  83. Sales (Lay-bys) help

  84. Sales (Receipts) help

  85. SAM API version 2

  86. SAM Learning Portal

  87. SAM Learning Portal

  88. SAM Rebuild Newsletters

  89. SAM Rebuild Webinars

  90. Savings Accounts help

  91. Search help

  92. Search reports help

  93. Setting up/editing your QR code page

  94. Shipping details on Sales - help

  95. Shopping Cart help

  96. Staff help

  97. Stocktakes help

  98. Stories help

  99. Training Videos

  100. Turn a Consignment into a Sale

  101. Uploading images stopped working

  102. Web Categories help

  103. Webhooks

  104. Webinar Recordings

  105. When the database doesn't load correctly

  106. Why is there no GST in Invoices and Receipts?

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