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← Knowledge Base

  1. "SPF fail - not authorized" when sending email from SAM

  2. Accounts General & Category help

  3. Activating your QR web page

  4. Add Artist Exhibitions from Consignment

  5. Add Artwork & Advances help

  6. Add Artwork Editions

  7. Add Artwork help

  8. Add Collaboration

  9. Add prints/editions

  10. Add QR code to a Product

  11. Add QR code to an Artwork

  12. Add QR code to an Artwork when cataloguing (alternative option for advanced users)

  13. Adding Documents to Artist information

  14. Adding Documents to Artwork information

  15. Adding Edition that is a Collaboration

  16. Adding Videos & External Reports for Artists

  17. Adding Videos to Artwork Information

  18. Admin & Password help

  19. API (v3) Set-up for Web Developers

  20. Art Centre help

  21. Art Centre Tracking Tool

  22. Artist Accounts help

  23. Artists History - Exhibitions Collection - help

  24. Artists Information help

  25. Artwork Images

  26. Artwork Information help

  27. Artwork Promotion help

  28. Artwork Sizes help

  29. Can you let me know if there is a security setting for a login that is 'read only'

  30. Changing Security Roles for access

  31. Clan help

  32. Collection help

  33. Collection Search

  34. Consignments help

  35. Credit Memo help

  36. Customers & Supplier help

  37. Edition bulk editing and deleting

  38. Email Subject Builder

  39. Export help

  40. FAQ

  41. GST Free Category - Donation

  42. How do I change the catalogue number?

  43. How do I open multiple windows?

  44. How do I open pages in more than one tab?

  45. How to add a purchase order to the artist account

  46. How to add items to Country, Mother Country, Father Country, Birth Place and Outstation?

  47. How to add new items to language, skin, medium and community

  48. How to add Skin, Language and Exhibition details to artist profile (Biography)

  49. How to change a purchased work to artist stock

  50. How to change the art centre commission for a category

  51. How to complete a purchase order

  52. How to delete / cancel / edit an exported Invoice

  53. How to delete a staff account?

  54. How to pay advances to the artist account

  55. How to pay an artist for non-catalogued works?

  56. How to pay copyright / royalties to an artist

  57. How to search for a promotion?

  58. How to send Artwork Promotion to customers

  59. I can’t delete an artwork

  60. I can’t login to SAM

  61. Image and Document upload sizes

  62. Labels, Barcodes and Scanners

  63. Locations (Artists Countries) help

  64. Merge an Artist Commission Product

  65. Merge duplicate Artists

  66. New staff login

  67. Non SAM Gallery Settings help

  68. Onboarding to new SAM

  69. Open Help -Knowledge Base - in another window

  70. Overview, requirements and updates help

  71. Price Manager help

  72. Printing Artwork Labels

  73. Printing Product labels

  74. Products help

  75. Remove GST from Sales (Overseas costumers)

  76. Report viewer help

  77. Reports help

  78. Sale Factors help

  79. Sales (Invoices) help

  80. Sales (Lay-bys) help

  81. Sales (Receipts) help

  82. SAM API version 2

  83. SAM Learning Portal

  84. SAM Learning Portal

  85. Savings Accounts help

  86. Search help

  87. Search reports help

  88. Setting up/editing your QR code page

  89. Shipping details on Sales - help

  90. Shopping Cart help

  91. Staff help

  92. Stocktakes help

  93. Stories help

  94. Training Videos

  95. Turn a Consignment into a Sale

  96. Uploading images stopped working

  97. Web Categories help

  98. Webhooks

  99. When the database doesn't load correctly

  100. Why is there no GST in Invoices and Receipts?

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