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Knowledge Base

← Customer Feedback for SAM

  1. SAM Rebuild →

    1. Onboarding to new SAM
    2. Data Cleaning
    3. FAQ
    4. API v3 For Web Developers
    5. API v3 For Art Centres

  2. Accounts →

    1. Artist Accounts help
    2. How to pay an artist for non-catalogued works?
    3. How to pay copyright / royalties to an artist
    4. How to add a purchase order to the artist account
    5. How to complete a purchase order

  3. Admin →

    1. Admin & Password help
    2. Art Centre help
    3. Accounts General & Category help
    4. Email Subject Builder
    5. Staff help

  4. Artists →

    1. Artists Information help
    2. Artists History - Exhibitions Collection - help
    3. How to add items to Country, Mother Country, Father Country, Birth Place and Outstation?
    4. How to add Skin, Language and Exhibition details to artist profile (Biography)
    5. Adding Videos & External Reports for Artists

  5. Artworks →

    1. Artwork Information help
    2. Search help
    3. Artwork Promotion help
    4. Uploading images stopped working
    5. How do I change the catalogue number?

  6. Cataloguing →

    1. Add Artwork help
    2. Add Artwork & Advances help
    3. Add prints/editions
    4. Artwork Images
    5. Adding Edition that is a Collaboration

  7. Collections →

    1. Collection help
    2. Collection Search

  8. Consignments →

    1. Consignments help

  9. Digital Labelling →

    1. Digital Labelling Equipment Factsheet
    2. Setting up/editing your QR code page
    3. Add QR code to a Product
    4. Add QR code to an Artwork
    5. Add QR code to an Artwork when cataloguing (alternative option for advanced users)

  10. General →

    1. Training Videos
    2. How do I open pages in more than one tab?
    3. How do I open multiple windows?
    4. Can you let me know if there is a security setting for a login that is 'read only'
    5. Overview, requirements and updates help

  11. Products →

    1. Products help
    2. Labels, Barcodes and Scanners
    3. Printing Product labels
    4. Merge an Artist Commission Product

  12. Reports →

    1. Reports help
    2. Search reports help
    3. Art Centre Tracking Tool

  13. Sales →

    1. Sales (Receipts) help
    2. Sales (Invoices) help
    3. Sales (Lay-bys) help
    4. Shipping details on Sales - help
    5. Credit Memo help

  14. SAM API v2 →

    1. SAM API version 2
    2. Webhooks

  15. All articles →

    1. Consignments help
    2. Artist Accounts help
    3. Report viewer help
    4. Admin & Password help
    5. Clan help

Feedback and Knowledge Base

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